Customer Service
MAIN OFFICE:
MOTIV Bowling
18570 Trimble Court
Spring Lake, MI 49456
United States of America
Phone: 1.616.850.9868
Toll-Free: 1.800.235.8324
Fax: 1.616.846.1473
1-YEAR LIMITED WARRANTY
We take great pride in the quality and performance of MOTIV™ bowling balls and we warrant them to be free of defects in materials and workmanship for a period of one year from the date of purchase. We agree to repair or replace this bowling ball if at any time during the warranty period it is found to be defective in material or workmanship, and this shall constitute the purchaser's sole and exclusive remedy under this warranty.
MOTIV Bowling shall in no case be responsible for any damage caused by the following: ball plugging; installation of inserts for finger and/or thumb holes; a bridge less than 1/4-inch between finger holes; a bridge weakened by insufficient lateral pitches; sharp edges around any drilled hole that have not been properly beveled or sanded; riser pin placement less than 1-inch distance to any hole; damage caused by pinsetters, ball returns, gutters, polishing machines, or other equipment; exposure to extreme temperatures (above 125°F or below 40°F); use of chemical products not manufactured by MOTIV; or bowler abuse. This warranty does not cover the cost of freight, measuring, or drilling of a replacement ball.
To obtain warranty repair or replacement, please return your MOTIV™ bowling ball to the factory, along with the original sales receipt showing the date of purchase. Contact MOTIV Bowling directly for more details at 1-800-235-8324. If you are calling from outside North America, please call 1-616-850-9868. You may also email us.




