Customer Service

MAIN OFFICE:

MOTIV Bowling
18570 Trimble Court
Spring Lake, MI 49456
United States of America

Phone: 1.616.850.9868
Toll-Free: 1.800.235.8324
Fax: 1.616.846.1473

Email Us

BOWLING BALL WARRANTY

1-YEAR LIMITED WARRANTY: We take great pride in the quality and performance of MOTIV™ bowling balls and we warrant them to be free of defects in materials and workmanship for a period of one (1) year from the date of purchase. During the warranty period, MOTIV will repair or replace, at its discretion, any bowling ball that is found to be defective in material or workmanship, and this shall constitute the purchaser's sole and exclusive remedy under this warranty.

MOTIV Bowling shall in no case be responsible for any damage caused by the following: ball plugging; installation of inserts for finger and/or thumb holes; a bridge less than 1/4-inch between finger holes; a bridge weakened by insufficient lateral pitches; sharp edges around any drilled hole that have not been properly beveled or sanded; riser pin placement less than 1-inch distance to any hole; damage caused by pinsetters, ball returns, gutters, polishing machines, or other equipment; exposure to extreme temperatures (above 125°F or below 40°F); use of chemical products not manufactured by MOTIV; or bowler abuse. This warranty does not cover the cost of freight, measuring, or drilling of a replacement ball.

Claims should be presented at the point of initial purchase with proper documentation to validate purchase and claims.  To contact MOTIV Bowling directly with questions, please email us.

 

BOWLING BAG WARRANTY

2-YEAR LIMITED WARRANTY: MOTIV Bowling warrants bowling bags to be free of defects in materials and workmanship for a period of two (2) years from the date of purchase. During the warranty period, MOTIV will repair or replace, at its discretion, any bowling bag that is found to be defective within the scope of normal and appropriate utilization, and this shall constitute the purchaser's sole and exclusive remedy under this warranty.  This warranty does not cover the cost of freight.

Claims should be presented at the point of initial purchase with proper documentation to validate purchase and claims.  To contact MOTIV Bowling directly with questions, please email us.