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 Post subject: Cracked Coverstock
PostPosted: Mon Aug 13, 2012 9:27 pm 

Joined: Mon Dec 27, 2010 9:38 am
Posts: 308
Location: Orlando, FL
Old school ball. One of my faves, thought it would never happen :cry: -- Anything Motiv can do for me?

Image

Image

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Raptor P7 | Cruel LE | OG Cruel | Primal TV4 | SR2 | Recon RX1s | QZ1p | TX1 | GT1


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 Post subject: Re: Cracked Coverstock
PostPosted: Mon Aug 13, 2012 10:58 pm 

Joined: Thu Aug 27, 2009 10:43 pm
Posts: 1698
Location: Rochester NY
Some early TX1 and SX1 suffered this fate. I PMed you information on how to get it sorted.


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 Post subject: Re: Cracked Coverstock
PostPosted: Mon Aug 13, 2012 11:24 pm 

Joined: Mon Dec 27, 2010 9:38 am
Posts: 308
Location: Orlando, FL
Received. I appreciate the fast response.

Now how about some details on that new fancy Primal Scream that was posted all over the Michigan news? lol

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Raptor P7 | Cruel LE | OG Cruel | Primal TV4 | SR2 | Recon RX1s | QZ1p | TX1 | GT1


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 Post subject: Re: Cracked Coverstock
PostPosted: Sun Aug 19, 2012 6:00 pm 

Joined: Mon Sep 26, 2011 6:15 am
Posts: 94
My PI cracked just like that and from the time I contacted Motiv and sent mine back (I had a new PI from Motiv within a week). I sent my cracked one back on a Friday and had the new one on Monday, you can't beat their customer Service!!!!!!!! I'm still puzzled how they did that but it happened, I'm guessing they trusted me and already had a new one on it's way...... :D

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 Post subject: Re: Cracked Coverstock
PostPosted: Sun Aug 19, 2012 8:29 pm 

Joined: Tue Nov 09, 2010 2:40 am
Posts: 171
Motiv is awesome!

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NATE A.K.A MOTIVNATOR
TX1
TZ3
QZ2
BACKDRAFT BAG
QZ1
QZ1
GT1
Thrash
Sniper BAG
Venom Toxin BAG
2 Cruel BAG
Ascent BAG
Revolt (300) BAG
Primal TV4 (NIB)
QZ2 (NIB)
Silver & Black Recon (NIB)
Rage (NIB)


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 Post subject: Re: Cracked Coverstock
PostPosted: Sun Aug 19, 2012 9:03 pm 

Joined: Tue Nov 09, 2010 2:40 am
Posts: 171
What was your overall verdict? Was it able to be resolved? just curious!

_________________
NATE A.K.A MOTIVNATOR
TX1
TZ3
QZ2
BACKDRAFT BAG
QZ1
QZ1
GT1
Thrash
Sniper BAG
Venom Toxin BAG
2 Cruel BAG
Ascent BAG
Revolt (300) BAG
Primal TV4 (NIB)
QZ2 (NIB)
Silver & Black Recon (NIB)
Rage (NIB)


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 Post subject: Re: Cracked Coverstock
PostPosted: Mon Aug 20, 2012 8:41 am 

Joined: Mon Dec 27, 2010 9:38 am
Posts: 308
Location: Orlando, FL
Since it's one of Motiv's first releases, it's obviously out of warranty. They did offer me any factory 2nd ball for $75. But they wanted me to pay for shipping for the new ball and to send my old back. So I would already be at $125 for a 2nd, and I would still have to pay for drilling. Couldn't justify it, especially since the ball holds SOME sentimental value.

Regardless, they still offered something for a 4 year old ball and I can't complain.

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Raptor P7 | Cruel LE | OG Cruel | Primal TV4 | SR2 | Recon RX1s | QZ1p | TX1 | GT1


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